Student/Parent Technology Support

FAQs (eLearning Devices)

How To Sign Into: Chromebooks and CSD Email

  • Students new to CSD:

    • User name: Firstname.Lastname Ex. John.Smith

    • Password: 12345678

    • Students will have to change their password after the first log in.

  • Students returning to CSD:

    • User name: Firstname.Lastname Ex. John.Smith

    • Password: Returning students use their same password they created. If they do not remember, please let your child’s teacher know and they will reset the password.


If you're not able to sign in with the email, please contact your child's teacher by email. Teacher emails can be found here.


Class Dojo

  • Teachers will send invites from their class directly to parents to sign up for ClassDojo.

  • If you have not already received your invitation, please contact the teacher directly (emails are listed under “staff list” at csdunes.org). They will also answer questions during the orientation.


Troubleshooting Issues with T-Mobile Hot Spots:

How do I turn the Hot Spot on?

When you open the box, there should be a power button on the side of the device. When you push this, it turn on. You should see some information on the screen on the top. To get the name of the hot spot to connect too, click the power button to go through the menu's until you see: Wi-Fi Name (most should be something along the lines of Franklin T9 XXXX)


How do I connect my child's Chromebook to the Wi-Fi?

Follow these instructions:

  1. In the lower right corner, click on Settings

  2. In the settings menu, click on Wi-Fi

  3. When looking in the Available Networks menu, you should see the name of the hot spot in that menu. *The name is located on the sticker on the back of the device - (most should be something along the lines of Franklin T9 XXXX)*


How do I know how much battery life is left?

The battery indicator is on the main screen in the right corner. If you notice that it is getting low, connect it to the power cord that was provided and plug it into an outlet.